Frequently Asked Questions
Everything you need to know about shopping with MOEFLAVOR INTL.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days, while express options can arrive within 3-5 business days depending on your location and customs processing.
What is your return policy for fashion items?
We offer a 30-day return window for most unworn items with original tags attached. Please note that for hygiene reasons, certain items like intimate apparel and earrings are final sale.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own body dimensions or a similar garment you already own.
Are there additional customs duties or taxes?
For international orders, your country may apply import duties and taxes. These fees are determined by your local customs office and are the responsibility of the customer upon delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.